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faqs S2.xmlhub.com

One of the Leading Travel Organization

1. Why XMLHUB.com?

IF you are looking one stop solution for all your hotel requirements, we provide a blend of variety and options under one roof. Instead of accessing multiple suppliers to figure out the best rate and availability we do that for you giving you customized solutions which help you to focus on your business efficiently.

2. How can I connect?

Simply connect us on support@xmlhub.com our representative will get in touch with you to take the discussion forward or fill in the Registration form, link for agent registration.

3. What are the payment options?

We provide multiple payment options to our Partners after analyzing their needs. We have cash, credit, Prepayment options and Payment gateway options. However we suggest you to discuss the payment options with our Sales Team.

4. Can I be a supplier and Buyer both?

Yes as long as the inventory is unique we don’t have any problem in getting the supply from you. However our product team will have to evaluate the product offering before working on the integration. For more details contact us on support@xmlhub.com

5. How does my account work ie the payments and billing cycle?

There are standard norms on which we work. We will like to discuss this in details with each one individually, you can write to us on support@xmlhub.com for any queries you may have. Payments and Billing Cycle are decided on a case to case basis depending on various factors like security deposit, Exposure required and your anticipated business volume.

6. How safe is it to use my credit/debit card on your website?

We operate our website with an SSL certificate to ensure safe encryption of your details. When you select to book the website becomes secure, you also have to pass standard 3D secure in order for the booking to be confirmed.

7. Can I have multiple accounts?

No. we offer one account to one Travel Partner as a buyer and seller, for more queries you can write us on support@xmlhub.com

8. What is the cancellation policy?

Cancellation policy may vary from hotel to hotel. XMLHUB.com clearly shows the cancellation policy before you confirm the booking. Some hotels have a non-refundable policy. It is your responsibility to carefully check the cancellation policy prior to confirming the booking.

9. Do you provide White label solutions?

Yes you can get in touch with us on support@xmlhub.com with your requirement and our Team will get in touch with you to understand the requirements